Using Skype during Covid-19 (coronavirus) lockdown

Skype 2019

Using Skype to keep in touch with relatives and other loved ones while being socially isolated is going to require some planning. It’s great to be able to use the phone and text messages to keep in contact, but it’s a lot more reassuring and rewarding to be able to see your family and friends, and Skype is the way to do it.

Skype

There are a number of video calling platforms available, we review some of them here, but none are as universally well known, and supported, as Microsoft’s Skype.

Unlike Apple’s FaceTime, Skype can be used on any phone, Android or Apple, it can be used on tablets, laptops, computers, games consoles, direct from the web and even on smart TV’s

It’s a reliable platform to use, it’s free and it allows you to video call upto 50 users at once.

Getting Started

https://go.skype.com/get.skype.page

If you’ve not already got a skype account, you’ll need to create one. The easiest way to do this is through the app, so follow the links below to find the app that works best for you. Skype can be installed on several devices at the same time, so you don’t need to pick just one.

Windows 10

If you’ve got a Windows 10 online account (you can log in with an email address – go to On the website

https://www.skype.com/

https://web.skype.com/

Skype on the website works for anyone using Microsoft Edge, Edge Chromium or Google Chrome browsers.

Windows 10 App

Skype

Install from the Microsoft App Store

This is the easiest way to get Skype on Windows 10 machines.

The app installes from the app store and runs as a native Windows 10 WUA app (a bit like apps on your phone)

You can get to all the features of Skype from this app, including managing your account, but some links will open up in your web browser so may require you to sign in again.

Windows, Linux or Mac desktop/laptop computers

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Running the Skype for desktop app is pretty much the standard way of getting Skype on non Windows 10 computers, although you can still install the program on Windows 10, the app version above is a much better alternative.

Mobile Phones (Android & iPhone)

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Getting the Skype app on your mobile is going to be one of the most useful ways of using Skype

Keep in touch with your friends and family even when you’re out making an essential trip. Found a shop with toilet roll in it? get in touch with your grandma to see if she wants any dropping off at her house. Wanting to talk to your friends from the garden? the mobile is the easiest device to take out with you.

Tablets (Android, iPad and Kindle)

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Like the Skype for Mobile, Skype for tablets gives you that bit more freedom to move around your home and into the garden, but with a larger screen to be able to see your loved ones.

Skype on Alexa

New Amazon Echo Show1

https://www.skype.com/en/alexa/

If you’ve got an Amazon Echo Show or spot, you can receive and make Skype video calls through them. If you’ve got any other Amazon Echo device, you can receive and make audio calls via Skype through them.

Just say “Alexa, Skype Ben

To setup Skype on your Alexa, you need the Alexa app on your smartphone, and you need to have already created a Skype account.

  • Open the app
  • Go to Settings > Communication > Skype
  • Link your accounts

XBox

Skype Xbox One1

https://www.justpushstart.com/wp-content/uploads/2014/03/skype-xbox-one.jpg

The Skype app is very well integrated into XBox, designed for gamers to be able to chat with their online gaming buddies, it also means you can catch up with your granny while sniping zombie soldiers or stealing a helicopter. Multitasking 21C style.

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Once you’ve got your app installed and your account setup, you can start using Skype to video call and voice call other Skype users.

there’s a great help page from Microsoft about managing Skype and using the different features, you can find that here.

If you or your loved ones need help getting Skype installed and setup, we can help. We can remotely assist to get your family talking virtually face to face.

Contact us today for more help in getting your family and friends connected during this time.

Windows 10 updates stop in January 2020

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Microsoft will be ending support for Windows 7 on 14th January 2020, but there is still a way to get a free upgrade to Windows 10 before then.

Windows 7

Windows 7 will stop receiving support and updates on January 14th 2020 and Microsoft is encouraging users to upgrade to Windows 10 in order to keep their devices secure.

The free upgrade to Windows 10 offered to users of Windows 7, 8 and 8.1 ran from July 2015 through until July 2016.

Since then, users of Windows 7 and 8.1 with accessibility tools enabled were able to get the free upgrade until about a year ago.

The only advertised upgrade options available now are to buy a licence for Windows 10, or buy a new machine with Windows 10 installed and licenced.

Workaround

But it appears that the free upgrade tool from Microsoft is still functional, with one user reporting that they have successfully upgraded their Windows 7 Pro machine to Windows 10 Pro.

This upgrade is not available to Windows Enterprise users.

To get the upgrade tool, visit the Microsoft Windows 10 Download Page and click the Download tool now button.

On the next screen, choose Upgrade This PC Now and follow the on-screen prompts.

This is the Official Microsoft Update Tool, don’t use any other tools for this as the security of the copy of Windows you receive would not be guaranteed.

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How we can help

and more

If you need any help keeping your computers up-to-date and secure, #WeCanHelp. From pay-as-you go support, to in-house management and regular security maintenance we can make sure your IT systems are kept secure and optimised.

Windows 10 1903

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May update

Windows 10 update 1903 has been rolling out to devices for a few weeks now, so here’s a quick insight into some of the new and changed features it provides. It’s a big update so set aside some time before installing it, and make sure your device is plugged in and charging!

More details about this update can be found here.

Read more

Windows 10 “Fall Creators Update”

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Windows 10 Update

The latest update to Windows 10 has been rolling out. The ‘Fall Creators Update’ will bring Windows 10 to version 1709. It’s packed with fixes and new features that we cover below, along with a few potential problems that are also covered. Read more

Windows 10 Slow NAS access with device PIN

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Windows 10 NAS file access is very slow

If you have been finding reading and writing files to and from a NAS from Windows 10 is painfully slow, you could try this tip that fixed the problem on a clients computer recently;

  • In Windows 10, go to Settings
  • Select the ACCOUNTS menu item
  • Select SIGN IN OPTIONS on the left-hand side menu
  • Select the I FORGOT MY PIN option
  • Enter your full account password
  • When you are asked to set a new pin, leave it blank
  • This will disable the PIN login option in Windows

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Windows 10 Library Folders

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Windows Library Folders

Despite being much less prominent in Windows 8.1 and Windows 10, the Windows Library files, first introduced in Windows 7, can actually be quite a useful way of collecting together various folders under a common heading. What has been missing all along in Libraries is the ability to add a non-indexed network share. Read more

Get Windows 10

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(How To) Get Windows 10

Users of Microsoft Windows 7 & 8 will start to notice a new icon in their system tray with the slanted Windows logo informing them of the opportunity to upgrade to Windows 10. No, it’s not a virus or malware, it’s a genuine offer from Microsoft.

Anyone currently using a genuine Windows 7 (with SP1) or 8.1 PC or on Windows Phone 8.1 will have the opportunity to upgrade, for free, to Windows 10 when it is released in July this year. Read more