Email

tinsleyNET Email Services
tinsleyNET Email Services

You’ve got mail…

In 1971, an engineer working on the ARPANET sent the first ever email from himself on the workstation he was sat at, to himself on the workstation sitting next to his. From this humble beginning email bloomed into the de-facto communication tool used world over.

How we use Email

The way in which email is used, and the technology used for sending and receiving emails, has changed only slightly since it’s conception. The internet boom of the early 1990’s saw email become the most popular form of communication between connected users. This was especially significant in business, where it quickly became a hindrance to business not to have an email account.

Free Email v Paid

Remember when the internet used to sound like this?

The growth of email was spurred by the boom in free web-based email accounts such as Freeserve, Hotmail, AOL and Gmail. Many users signed up with a free email account that they still use today. Hotmail (now Outlook) recently reported that 66% of email accounts created in the first three years of its service are still in daily use.

While having a @hotmail.com email address is fine for casual users, using a free email account for business is best avoided, not least because many free email accounts explicitly state that they are not to be used for business.

Having a registered domain name such as www.yourcompany.com gives you the opportunity to have a personalised email address such as sales@yourcomapny.com giving a much more professional look to your printed and published media.

Spam

It’s a matter of fact that spam exists and it’s practically impossible to have an email account that you use and not get spam of some kind or another. Some spam is going to be annoying unsolicited adverts, while more dangerous unwanted emails are linked to virus spreading or phishing attacks.

Being able to manage your inbound email gives you the ability to remove a lot of the junk before it gets to your inbox. You can also manage genuine emails better, filtering out and highlight potential new clients, service and sales emails from admin and other day-to-day communication.

tinsleyNET IT Servces Consultants #WeCanHelp

#WeCanHelp

We can help you setup and manage your email every step of the way. We can help you if you decide to self host or use a hosted provider, with configuring your DNS records and setting up inbound and outbound email viruses scanning.

We can install a firewall to monitor incoming and outgoing emails for make sure confidential data is not being sent out without your knowledge, and to generate reports on your email so you can see which emails generate the best response from recipients.

Outlook Error 0x08004010F

Outlook Error 0x08004010F

Outlook Error 0x08004010F relates to a problem while sending emails, the account could be either IMAP or POP but using SMTP to send the outgoing email. The problem is in the PST/OST file used for processing the SMTP outward bound mail.

It’s often a result of moving the PST files from their default locations, but other profile issues can cause this error too.
(Note, it can also occur while synchronizing OAB for exchange users)

POP

For POP users, the workaround is to create a new dummy PST file and temporarily set it as the default INBOX, then revert the settings back to the original file

IMAP

For IMAP users, you can’t change the INBOX folder so here are some other options:

  1. Create a new profile and set as default. This is the official Microsoft line and works, but can be a massive pain if you have multiple accounts and lots of specific configurations set up, like I do.
  2. Use SCANPST to check the outgoing PST file – might be something that the SCAN tool can fix, but if you have been able to get into the PST in the first place, it’s unlikely to be corrupted.
  3. Run the Compact option on all the PST files, it’s not worked for me but a few posts I have seen have suggested it does work.
  4. Recreate the email accounts one-by-one, not the entire profile, just go onto the email tab and add each email again. I have not tried this yet, but I imagine it will recreate the PST files in the default location.
  5. VONAH suggested a registry fix on the technet forums here that actually worked for us (though not for the novices, it requires delving into the registry and editing in HEX)
    1. Open HKEY_USERS
    2. Open the USER folder – this will be the long one that starts S-1-5-21- and doesn’t end in _CLASSES
    3. SOFTWARE > MICROSOFT > WINDOWS NT > CURRENTVERSION > WINDOWS MESSAGING SUBSYSTEM > PROFILES
    4. BACKUP THE REGKEYS AT THIS POINT!!!! so if something goes wrong, you don’t loose your profile
    5. Open the folder with your outlook profile name
    6. Open the folder 9375CFF0413111d3B88A00104B2A6676
    7. Look through the subfolders for the one(s) containing the REG_BINARY entry “Delivery Store EnteryID” (There will be one for each IMAP address you have)
    8. Edit the “Delivery Store EnteryID”
      1. You’ll notice it’s in HEX with a readable version on the right.
      2. Edit the end of the entry to point to the correct PST file
      3. Note that between each character there is a null ’00’ represented by a period, but it is NOT the period character
    9. Save the changes for each folder then open outlook and test SEND/RECEIVE
If you need any help, contact us on twitter, facebook or mobile (details below) or email if you can get to another computer!
tinsleyNET IT Services Consultant
IT Support for small to medium sized businesses, home office workers and home users across the West Midlands and Shropshire.